Welcome to FURNITURE R US. This Privacy Policy is designed to clearly explain our rules regarding the collection, use, disclosure, storage, and protection of information; it applies to all instances where users access, browse, or use the services on this site. This policy strictly adheres to U.S. privacy regulations to safeguard the personal information security and legal rights of every user. By continuing to use this site, you agree to all terms of this Privacy Policy.
1. Effective Date
This Privacy Policy takes effect on July 1, 2026, and remains in force indefinitely; any subsequent updates will be governed by the latest version posted on the site.
2. User Information We Collect
We collect necessary user information in a lawful and compliant manner when you visit the website, register an account, place an order, or contact customer service. This primarily includes: basic personal information such as username, recipient name, contact email, phone number, and shipping address; transaction information such as order records, product categories purchased, and spending history; website access information such as device model, IP address, browsing path, and time spent on pages; and basic billing information required for payment verification. We collect only the information essential for providing services and do not excessively collect private user data.
3. Sources of Personal Information
We obtain personal information through lawful and legitimate channels, primarily from the following sources:
3.1. Information voluntarily provided by users: All personal information you personally enter and submit when registering an account, placing an order, making inquiries, subscribing to newsletters, or communicating with us regarding services.
3.2. Information automatically collected by the website: Access data and usage behavior information automatically obtained by our system—via device terminals, network logs, cookies, and similar technologies—when users access or browse the site.
3.3. Third-party service providers: Relevant user information collected and processed on our behalf—in accordance with regulations—by our compliant service partners during the provision of technical maintenance, payment processing, logistics and delivery, data analysis, and customer support services.
3.4. Legitimate partnership channels: Authorized information from our lawful partners and compliant third-party platforms, used solely to optimize website services and the transaction experience.
4. How We Use Your Information
All information we collect is used solely for legitimate business operations and serving our users. Specific purposes include: processing, confirming, and following up on user orders; handling product preparation, settlement, delivery, and after-sales service; maintaining account security, verifying user identity, and preventing suspicious transactions and risks; responding to inquiries, addressing after-sales issues, and sending order and logistics notifications; optimizing website functionality, product displays, and the user browsing experience; conducting data analysis to improve product and service quality; and complying with local U.S. laws and regulations and fulfilling compliance obligations. We will not use user information for any illegal purposes.
5. Rules for Personal Information Disclosure
FURNITURE R US strictly protects user privacy and will never sell, trade, or leak user personal information without authorization. User information is disclosed only in the following compliant scenarios and to the extent necessary:
5.1. Partner Service Providers: Sharing necessary information with legitimate third-party service providers who adhere to confidentiality agreements for business support services such as website operations, payment processing, cloud storage, logistics fulfillment, customer service, and data analysis. All service providers are required to strictly comply with privacy and confidentiality rules.
5.2. Compliant Marketing Partnerships: Sharing data with legitimate marketing partners for compliant personalized advertising and promotional activities. All marketing partners use such information in accordance with their own privacy policies, and users may choose to opt out of targeted marketing communications.
5.3. User Authorization: Disclosing specified information to relevant third parties upon the user's proactive request, explicit consent, or direct instruction to fulfill needs such as delivery, social logins, or customized services.
5.4. Group Affiliates: Sharing necessary business data and conducting operations and maintenance management within our compliant corporate group.
5.5. Legal and Compliance Requirements: Disclosing information to comply with laws, regulations, judicial orders, or government compliance inquiries, or to respond to court subpoenas, law enforcement requests, or compliance investigations; and to protect the legitimate rights and interests of this site, users, and third parties, as well as to prevent fraud, violations, and security risks.
5.6. Business Transactions: Transferring and disclosing data in accordance with regulations during business transactions such as mergers, acquisitions, restructuring, asset liquidation, or bankruptcy.
6. Data Security and Data Retention
Data Security: We employ industry-standard encryption technologies, security protection systems, and backend access control mechanisms to comprehensively protect users' personal and transaction data, preventing information leakage, tampering, loss, unauthorized access, and malicious misuse. All backend data operations are logged and traceable, ensuring data security and control throughout the entire process.
Data Retention: We retain user data only for as long as is necessary for business operations and required by law. Account information and order transaction data are preserved for the duration of the service and the statutory retention period; browsing, marketing, and log data that do not require retention are periodically cleared and destroyed. Upon a user's voluntary account cancellation or request for data deletion, we will promptly clear the relevant private information in accordance with regulations.
7. Third-Party Links
Pages on this site may contain links to third-party websites, access points for partner platforms, and channels for external services. Once you click through to a third-party platform, your browsing activities and information handling will be governed by that third party's privacy policy. FURNITURE R US assumes no responsibility for the information collection, usage, or privacy practices of third-party platforms; we advise users to carefully read the privacy terms of external websites before visiting them.
8. Your Personal Rights
Subject to applicable local U.S. privacy regulations, you possess full rights regarding your personal data: the right to access and verify the personal information and transaction data held by this site; the right to request the correction of erroneous or inaccurate personal details; the right to request the deletion of non-essential private data; the right to withdraw consent for information usage and opt out of targeted marketing communications; and the right to inquire about our data processing rules and raise questions or objections regarding privacy-related matters. You may contact our customer service team at any time to exercise these rights.
9. Children's Privacy Protection
This site is a home furnishings shopping platform designed for adult consumers; we do not provide services to minors under the age of 18, nor do we knowingly collect or solicit personal information from minors. If you believe we have inadvertently obtained a child's private data, please contact us immediately; we will promptly and completely delete the relevant information to strictly protect the privacy and safety of minors.
10. Cookie Usage
This site uses cookies and similar tracking technologies to record user browsing preferences, maintain login status, optimize the user experience, analyze website traffic and usage data, and provide personalized page displays. Cookies do not steal sensitive information such as user privacy details or payment passwords. Users may choose to disable, reject, or clear cookies via their browser settings; however, doing so may result in certain website functions not working correctly.
11. Changes to the Privacy Policy
FURNITURE R US reserves the right to update or revise this privacy policy at any time to reflect business adjustments, feature upgrades, or changes in U.S. laws and regulations. Following any modifications, we will post the latest version directly on our official website, and the changes will take effect immediately upon posting. Continued use of this site constitutes acceptance of all terms in the updated privacy policy.
Contact Us
If you have any questions or concerns regarding this privacy policy, the handling of personal information, or data security—or if you wish to exercise your rights—please feel free to contact the FURNITURE R US customer service team. We will address your inquiries and concerns promptly.
Shop Name: FURNITURE R US
Phone: +(973) 250-6411
Email: info@furniturerus.store
Shop Address: 224 Main St, City of Orange, NJ 07050
Opening Hours:
Monday–Saturday: 9:00 AM – 8:00 PM
Sunday: 9:30 AM – 7:00 PM
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.