Welcome to FURNITURE R US. This document constitutes the official Terms of Service for this site, governing the rules of use, rights, and obligations of all users when accessing the website, browsing products, placing orders, and utilizing site functions and related services. These terms, together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy, form the complete agreement between the user and FURNITURE R US. By accessing, browsing, or using this website and purchasing products, you acknowledge that you have read, understood, and agreed to abide by all the terms herein. If you do not agree to any of these terms, please cease using all services on this site immediately.
1. Overview
FURNITURE R US is the operator of this website and all its content, products, functions, and online services. We are dedicated to providing a high-quality home furnishing shopping experience, showcasing and selling products such as solid wood furniture, rattan furniture, soft furnishings, and decorative items, along with related services. All website functions, transaction channels, customer service operations, and product displays are managed centrally by FURNITURE R US.
These Terms of Service and all policies published on the site clearly define the rights and responsibilities of users regarding the use of services, order placement, and after-sales benefits; they include important legal provisions such as disclaimers, limitations of liability, and governing law. All users of this site are automatically bound by these terms and the Privacy Policy.
2. Acceptance of Terms
Any user who accesses, registers on, browses, places orders with, or uses the services of this site is deemed to have voluntarily accepted these Terms of Service and all publicly posted policies. This agreement applies to all online services and transactions conducted on the site. Users who do not accept any part of these terms are not authorized to continue using the website or its associated shopping services.
3. Products, Services, and Order Rules
FURNITURE R US primarily deals in indoor home products such as solid wood furniture, rattan furniture, decorative lighting, storage solutions, decorative mirrors, and rugs. We strive to ensure that product information, images, specifications, dimensions, and style descriptions are accurate and that inventory and product details are updated in a timely manner. Please note that due to factors such as lighting, display settings, and the nature of natural materials, slight natural variations in color, texture, wood grain, and weaving details may occur; these do not constitute product quality defects.
Order Acceptance Rules: Once a user submits an order and completes payment, we will review the order details, delivery address, and payment information. We reserve the right to conduct a final review of orders and to confirm, reject, or cancel orders involving irregularities. In the event of pricing errors, incorrect information, inventory discrepancies, malicious orders, address issues, or blocks triggered by risk control measures, we reserve the right to reject the order or cancel it with a full refund, without incurring any liability for additional compensation.
4. Pricing and Payment
All prices listed on this site are final and apply to users within the United States. We support major, compliant U.S. payment channels, and all transaction funds are processed through legitimate payment systems. Users warrant that the payment accounts and bank cards used are legally held by them; the use of stolen credentials, unauthorized methods, or illicit funds for transactions is strictly prohibited.
In the event of system pricing errors or obvious listing mistakes, we reserve the right to cancel the order and issue a full refund to the original payment method, regardless of whether payment has been made. We assume no liability for price difference compensation or breach-of-contract penalties. Order validity is determined by the system's final verification of successful payment.
5. Shipping Service Rules
Delivery services are available only for valid addresses within the United States; all orders qualify for free shipping. Standard small items are delivered via UPS, while large furniture items are delivered via professional truck freight services. Order processing times, shipping schedules, transit procedures, and delivery rules are strictly governed by the "Shipping Policy" published on this site. Placing an order constitutes acceptance of all shipping terms and delivery guidelines.
6. Returns, Exchanges, and Refunds
Conditions for returns and exchanges, after-sales timeframes, refund processes, shipping cost responsibilities, and exchange standards are governed exclusively by the site's "Refunds & Returns Policy." After receiving the goods, users must submit a valid after-sales request within the 30-day period stipulated by the policy. All after-sales activities must comply with the publicly stated terms.
7. Intellectual Property
All text, product images, videos, design styles, copy, layouts, logos, and original content on this site are the intellectual property of FURNITURE R US. Without our written authorization, no individual, organization, or third party may copy, reproduce, misappropriate, alter, use for commercial purposes, or redistribute any content from this site. Malicious web scraping, bulk misappropriation of image assets, and plagiarism of copy or page designs are strictly prohibited; we reserve the right to pursue legal action against any infringement.
8. Limitation of Liability
To the maximum extent permitted by law, FURNITURE R US and its partners, officers, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential losses incurred by the user. This includes, without limitation, loss of profits, loss of revenue, loss of data, costs of replacement, business losses, losses due to service interruption, and other economic or non-economic losses.
Regardless of whether the loss is based on contract, tort, negligence, strict liability, or any other legal theory, we assume no liability for additional compensation regarding losses arising from the user's own use of website services, self-installation of furniture, self-placement or use of products, third-party actions, network anomalies, system delays, natural material variations, or normal manufacturing characteristics. Even if the possibility of such losses was communicated in advance, this does not constitute a basis for our liability.
9. Termination of Agreement
FURNITURE R US reserves the right to unilaterally terminate the user's access to the website, account privileges, or this service agreement at any time—without prior notice—based on platform operational needs, determinations of violations, or risk control rules. Orders placed, outstanding debts, and liabilities or obligations incurred by the user prior to termination remain valid, and the user must continue to fulfill the corresponding responsibilities.
Upon termination of the agreement, provisions regarding intellectual property, limitation of liability, indemnification, governing law, interpretation of terms, disclaimers, and dispute resolution shall remain permanently in effect and unaffected by the termination.
10. Indemnification and Liability
Users agree to indemnify and hold harmless FURNITURE R US, along with its partners, affiliates, employees, and service providers, against all losses, disputes, claims for damages, litigation costs, and third-party liabilities arising from the user's actions, including but not limited to: violations of these Terms of Service or website policies; infringement of third-party rights; violations of local laws and regulations; improper use of website services; malicious post-sales conduct; malicious negative reviews; fraudulent claims; or placing orders in violation of rules.
In the event of an actionable dispute, we will promptly notify the user. We reserve the right to independently handle the defense and settlement of such disputes; the user is required to provide full cooperation and bear all associated costs, though no non-monetary obligations will be imposed without the user's consent.
11. Governing Law
These Terms of Service, as well as all transactions, services, and dispute resolutions related to this site, are governed by the laws of the United States. Any disputes concerning the site's services, orders, after-sales support, or these terms shall be interpreted and adjudicated in accordance with the applicable U.S. state and federal laws.
12. Amendments to Terms
FURNITURE R US reserves the right to update, modify, or refine these Terms of Service at any time. Updated terms will be posted on the official website and become effective immediately without individual notification to users. Continued access to or use of the website, or the placement of orders, constitutes automatic acceptance of the latest version of the Terms of Service.
Contact Us
If you have any questions regarding these Terms of Service, website usage rules, or transaction policies, please feel free to contact the FURNITURE R US customer service team.
Shop Name: FURNITURE R US
Phone: +(973) 250-6411
Email: info@furniturerus.store
Shop Address: 224 Main St, City of Orange, NJ 07050
Opening Hours:
Monday–Saturday: 9:00 AM – 8:00 PM
Sunday: 9:30 AM – 7:00 PM
(GMT -8:00, Eastern Standard Time)
Response Time: We respond within 24 hours.